For golfers:

SwingWorks · Help for golfers

How can we help?

Find answers about your account, bookings and payments. Choose a topic or search for your question.

Account & Sign-in

How can I use SwingWorks on my phone?

Open the SwingWorks booking application in your browser. For quicker access, add a shortcut to your home screen.

  • iPhone with Safari: Open the Share menu, using the More button first if your Safari layout requires it. Choose “Add to Home Screen”, then confirm with “Add”.
  • Android with Chrome: Open the three-dot menu and choose “Install and create shortcut” → “Create shortcut” → “Add”. Some versions use “Add to Home screen”.

The shortcut opens the website. You may still need to sign in.

How do I create an account?

You can create a free account while making your first booking.

  1. Open the course, lesson or simulator offer you want to book and begin the booking process.
  2. Select “REGISTER” in the sign-in dialog and enter the requested details.
  3. Confirm your registration using the welcome email. You can then complete your booking.

Already have an account? Choose “Log in” and use your registered email address and password.

How do I reset or change my password?

Use “Forgot your password?” to set a new password.

  1. Enter the email address registered with your SwingWorks account.
  2. Select “Send”.
  3. Follow the link and instructions in the password reset email.

If the message does not appear in your inbox, check your spam folder.

How do I delete my account?
  1. Log in to your account.
  2. Open your profile.
  3. In your account information, select the edit option.
  4. In the profile deletion section, select the link and confirm with “OK”.

Bookings & Payments

How do I book a course or event?
  1. Find an offer on SwingWorks, or use a direct link from your golf venue or professional.
  2. Open the course page and start the booking process.
  3. Log in or register, check the offer details and follow the steps through to the booking confirmation.

Check your confirmation afterwards.

How do I book a private lesson or simulator?

Open the professional’s or simulator’s profile on SwingWorks. Choose “Book Now” or “CALENDAR” to see the available appointments.

  1. Choose an available appointment and the appointment type or duration.
  2. Review the displayed price and offer details.
  3. Log in or register, then complete the booking.

Available times and services depend on the offer you select.

How do I cancel a booking?
  1. Log in to your account.
  2. Open your training overview.
  3. For the relevant appointment, select the cancellation option on the right and confirm with “OK”. You can also cancel the appointment from the calendar.

If you see a message that cancellation is not possible and asks you to contact your golf academy, the provider’s cancellation deadline has passed. Please contact the provider directly for more information.

How do I book at another location?

Open the offer from the other golf venue, academy or professional on SwingWorks. Start the booking and use your existing SwingWorks account when prompted to log in.

Which payment methods are accepted?

Payment methods vary by provider and offer. Options may include PayPal, credit card, bank transfer or cash. Check the options and payment information displayed during your booking.

For questions about a payment or refund, contact the provider of the booking directly.

For Golf Businesses

How can I publish my offers on SwingWorks?

If you run a golf venue, academy or coaching business, visit our website for golf businesses to see how SwingWorks supports the organisation and booking of your offers.

Arrange a conversation with our team to discuss the setup for your business.

Still need help?

Contact us for technical help with SwingWorks.

support@swingworks.de

Technical support
+49 (0) 9181 520 6003

For questions about a specific offer, cancellation charges or a refund, contact the provider of your booking.